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Clients Served
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Living Trusts Contested
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Jeanine Morse
15:37 07 Mar 24
This company just wants your money! They will try to sell you products you don't need, but they will make high commissions on! Beware!
Blanca Steele
21:49 05 Mar 24
Horrible experience, you get what you pay for. We did not get all the services that were offered. 6 months later still Deed of trust change not made and now they are auto charging $19.99 to my credit card when I never agreed to this service. You can never get anyone to talk to and no replies to emails.
Gwen Marzewski
22:55 01 Mar 24
If you are looking to buy a Living Trust, look no further! This is the company to use!! You can attend a seminar in your area or watch the video on their website! Both are excellent in explaining why you need a Living Trust, what Probate is all about, and they walk you through exactly what they offer, the process they use and what is expected of you should you become a member. I went to the seminar, and my husband and I signed up on the spot! Before I told other people about using their... services, I wanted to make sure their video was as informational as their seminar. The only difference between the two is that one has a live presenter, more personal stories to tell, and the other is a recording. And, they only charge $599 for everything!!! I have been checking around, and attorneys in my area charge $3,000 for the same thing, plus changes are extra! Don't hesitate! You won't be disappointed! And, NO, I'm not being paid to say this. I was just that impressed. I want to spread the word!read more
Gabe Lazzarinetti
19:42 16 Nov 23
Absolutely rude over the phone has no interest in helping unless they can take a huge chunk of your claim. Offered no legal assistance or information and hung up mid question.
Matthew Hedayat
17:37 15 Nov 23
Robert Hodges is a creep, very rude and unfriendly. All he wants from you is to enroll, so he can get his cut. He wants you to enroll during the seminar or you cannot enroll. No time to decide if they are the right company for you. There are other online companies for a lot less fee to do the same.
Juan Dominguez
05:53 13 Oct 23
I went to the seminar in Fairfield Ca, the presentation was done by Robert Hodges and he was a really good sales person.Two months later I have received nothing but a phone call by an alleged attorney that asked me some questions and stated that I would receive an email within a day or two and to follow the instructions.I have not received anything as of now, don’t feel good about buying into this services. Beware!!!!!
Mary Nesel
23:36 31 Aug 23
Biggest waste of money ever! I started this process in May (2023), thought it would be a super simple one for them, and it's now 8/31/23. After the first several weeks went by I asked for my money back. Then after speaking with Rob Johnson who apologized profusely, I decided to let them proceed and just get it done. (I NEEDED it done because I was leaving the country shortly.) Days later, the notary fails to call at the appointed time and I have to wait 2 days to be rescheduled. After that... appointment takes place, I receive an email stating "Document Set Complete", yet when I scroll through all the documents, I find a page requiring my signature that did not get signed. Two emails, several phone calls, and 5 hours later, all I get is the run around. Telling me I can just sign that page when I get the hard copy in a few days. Why can't they just resend the document so I can e-sign that page? So unprofessional! If you choose to use them based on the price tag, BEWARE. How I wish I'd read the reviews first. The guy doing the seminars is a good salesman. Now I wonder if he has any idea how disorganized and inept this outfit truly is.read more
Patricia Martinez
21:59 28 Aug 23
We went to their seminar in hopes of getting help to set up our trust. After they received our money we got 2 phone calls. No person to person to help understand what we were doing to set up our trust. Good luck getting someone on the phone. Everything is by email . Not happy with them and feel it was a waste of money. Not professional at all.
Lidia Irene
17:17 26 Jul 23
I am not satisfied with the service. Presentation was great. But It's been over a month and trust package has not been scheduled for review and signatures. Two phone numbers: one with options which does not fit my needs and the other one goes to voicemail.
Cristela Solorzano
15:08 05 Jul 23
This company is a scam. They indicate there are no hidden fees however after initial payment of $600 they told me I had to pay an additional $100 to finish the living trust. Then I was told I would have to pay an additional $120 for recording fees and notary. We started the process on March 14, 2023. I have left several messages asking when my living trust will be finished however they do not return calls. This is the worst experience with a company I have had. I would not recommend this place... to anyone.read more
Shirley Wallace
00:58 09 Jun 23
Follow up service is not good. I only met with one person after signing up. I really don’t know if my paperwork is complete or not. I don’t know if any changes have been made. I’m not happy with my purchase. I would have preferred that someone walked me through everything and confirmed that I did the paperwork correct. I’m not really sure where I stand right now. Based on my experience so far I would not recommend.
Jojo Espiritu
20:35 08 Jun 23
Best Deal out there if you're looking to finally do a Living Trust! They make very easy with all the support you need and at a very reasonable cost compared to an attorney or similar service. National Association was recommended to me from a friend whom I value and trust completely! You won't regret it if you go with them.
Patricia Halabuk
20:41 07 Jun 23
I attended a seminar a few years ago. I was impressed with how informative and organized it was. Everyone participated in the Q&A. My friend and I decided to do our trusts. National Association has followed up with the annual reviews, no need to follow up yourself. I’ve been satisfied with all representative's who have come to my home to review.
Herminio Salais
01:39 03 May 23
I am happy to have completed a Living Trust and feel secure that my wishes and assets will be handled properly when I am gone. Nothing has changed, and so nothing new to report. I hope my trustee will be able to get any assistance she may need by calling on your help without difficulty and without further cost to her or my estate. I am Herminio Salais. Tuesday, 05-02-2023.
Michele Steeber
01:31 01 May 23
The process was seamless. The representative spent a lot of time with us in our home asking questions so we got the trust correct. It came to us in a nice bound folder. They call to review our trust annually. They have also been helpful with answering questions about investments. We purchased a 2nd property and added that property into our trust for only $100. I highly recommend this service. The entire trust was only $599 just as they said it would be. No added costs.
David Greenlee
01:16 01 May 23
I found NAFS's entire 3 tier process,cost, service and simplicity to be outstanding! They continue to review my trust yearly to insure that everything is correct and up to date. Their entire process is simple and painless.
Shoshanna Pro-Richards
06:57 20 Mar 23
We started working on our trust in Nov with this group. They were very responsive and quick to take our money at the start. However, once we got going it's been a nightmare. We met over the phone with the lawyer and gave very clear, simple details for our trust. When they sent the email to review the names of who would be fulfilling what role in the trust, it was completely out of order. Even with everything typed out for them, it took about 6 tries for them to get it right. Afterwards we never... heard from them to set up a time to notarize the trust. I called them after the holidays in January (2 months of no word from them). Couldn't get a hold of anyone. We left a voicemail. They called back while we weren't at work so we tried to reach them again and still haven't heard back from them. We've called their office during their posted office hours 3 or 4 times and can't get a call back. It's been 5 months at this point and we can't finalize this trust. Save yourself the headache and find another group to complete you estate plans with.read more
Terri Brewster
14:51 03 Feb 23
Not happy with this service. When calling, always told this is not us it is the lawyer or the notary or someone else. took weeks of me following up to get the notary set up, this after 6 emails back and forth to correct an issue. "ROBO mails very confusing, and a waste of my time spent trying to answer, to be told "oh don't worry those are bot mails that don't need answering. Notary appointment text was in wrong time zone. Also, advertisement states all costs included, INCLUDING transfer of... deed to the trust. I received an additional 69.00 charge for the deed transfer. I was asked to give a review earlier and I would get a response. No response has been given. I am not surprised.read more
wavslide
16:37 06 Dec 21
When I wanted to set up my trust and will for my survivors, I went to several seminars and private consultations (about 8). What I found is that this is generally a highly marked up pricing, canned legal document. NAFS cuts the fat and gets you what you need for an affordable price. I've been with NAFS 3 years now and have my annual review twice. I'm very happy.Thanks NAFS for not overcharging me.
Patty Morris
18:56 15 Nov 21
Creating a Family Trust is something we have always wanted to do - but it takes time and a good deal of understanding. NAFS sends someone to your home for personalize service and follows-up yearly to keep us on track. I appreciate their follow-through. I would recommend their services to anyone who is interested in creating a Family Trust.
Theresa Haddicks
22:26 01 Oct 21
Excellent service from the first phone call, each visit. Everyone so kind and patient, able to answer all your questions. I'm so glad and pleased with this service. On a scale 1 to 5, I give it a 10. Highly recommended
sarn suvit
21:54 18 Aug 21
Very clear communication and very direct. They would help you through the process make it easy on you.
Paulette Rouland
16:27 04 Jul 21
This company prepared our Living Trust, and followed up to make sure we understood what putting assets in the Trust entailed. It also includes changes that may need to be done from time to time. Excellent value for the product, and an annual check in call to see if we need any updates or have any questions.Thank you.
Diane Butler, Ph.D.
17:40 25 Jun 21
National Association of Family Services created a trust for me in a few easy steps. It was something I had put off for years due to perceived costs and time involved. Nope. Not with this company-it was fast and inexpensive. Thank you, National Association of Family Services.
Suneel Kelkar
06:17 13 Jun 21
It was very easy to work with them. Their price was very reasonable compared to many others who sometimes were quoting more than a few thousand for the same work.I attended the seminar and agreed to work with them to help me.They followed up with all the details and hekoed me complete all the forms needed and sent a Notary Public to our home to sign the final papers.It was very very easy to get this done.I would highly recommend them.Suneel
John Franzen
21:29 18 May 21
Fair price (attorney wanted 2,000). Response time was good, documentation and explanation was good. A rep stopped by after a few years to review what was done and give advice how to better use the trust (at no cost). It is working fine for me.
Allan Hughes
17:45 10 Feb 21
I joined only for the living trust preparation, as it was the best value I have found. The process was painless, the home notary visit was excellent. The followup visits I didn't find helpful as there was a sales element that was of no interest to me. Likewise, I chose not to continue my membership after the trust docs were done. All in all, a great value.
Lori Matthews
19:17 09 Feb 21
The service I received from National Association of Family Services in preparing my Living Trust was more than satisfactory! It was very complete and I would highly recommend them. The follow up once my trust was ready was quite unexpected and yet professional. Thank you NAFS!
Baybee Brion
23:37 02 Sep 20
I don't know why others say this is a scam. I attended their seminar and I signed up and paid for it. Then I saw some bad reviews about them, so I thought omg I was scammed. I did not read the reviews before. But I was wrong. I understand that NAFS is the marketing people and Beneficial Legal is the company that prepares the living trust. When the trust was prepared, they sent a notary who gave us the trust in a nice binder, with different sections. It's been a year now and I did not... have a problem with them. In the seminar they said that the amendment to the trust is included in the amount that you paid. I have already faxed them 3 request to amend my living trust and so far, after I faxed the request, I have an amended trust the same day. And I did not have to pay a penny. They also have Puritan which is now Peak Financial and they come to the house to review the living trust. P.S. They are the ones that my trustees can call when something happens to me and my spouse. I give them thumbs up. My trust was a restated trust of the one I had years ago and when I asked the original legal services, they are charging an arm and a leg to do the amendment.read more
